Dell Principal Content Designer – Support and Deployment Services – Round Rock, TX in Round Rock, Texas

Principal Content Designer

Competitive Salary

Round Rock, Texas

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Principal Content Designer on our User Experience Design team in Round, Rock, Texas.

Interactive and Visual Design drives the delivery of a world-class user experience throughout the Dell portfolio. We add our expertise to a varied range of cutting-edge projects, focusing on ideation, user-flow analysis, wireframing, interaction, copywriting and content design, visual design, branding and execution. Our input ensures that our customers experience the highest levels of usability, desirability and satisfaction.

Key Responsibilities

  • Translate internal technical and non-technical information to compose quality writing in the form of interface text, email messages, campaigns, notification text, and error messages that our customers can understand and use to get the most out of our support and deployment service offers.

  • Champion a content strategy by proactively sharing your vision to leaders, stakeholders, peers, and team members.

  • Inspire our UX team to learn and grow in how they understand and utilize content in their designs and storytelling.

  • Evolve with field of content strategy to stay informed of best practices.

  • Educate and influence teams external to UX Design both informally through daily engagement and 1:1 interaction, and formally through training and related programs.

  • Team with engineering to develop flexible, repeatable processes for content strategy and a consistent voice through our product and services portfolio.

  • Team with analytics and customer-experience leads to ensure that data and customer insights drive content decisions and standards

Essential Requirements

  • Superior editing and proofreading skills, as well as demonstrable professional experience writing for the Web and screen (particularly in global environments).

  • You must have a passion for content strategy and writing as a discipline and customer experience as a shared mission.

  • Our ideal candidate will have a bachelor's degree or higher in marketing, English, journalism, technical publishing, or related fields, along with

  • 5 +years of hands-on experience in writing, content strategy, and digital publishing.

Desirable Requirements

  • Experience working with User Interface, and web prototyping tools

  • Basic understanding of HTML and CSS principles

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re ready to work at the cutting edge of user experience, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .